SERVICES AREAS AIRPORT TRANSFERS DRIVE WITH US ABOUT BLOG CONTACT DOWNLOAD APP

Get In Touch

CONTACT US

Our Belfast-based support team is available 7 days a week. Real people, not bots — here to help with anything you need.

Support is available right now
In-app chat: 24/7
Email: Mon–Sun, replies within 24hrs
Driver line: Mon–Sun, 7am–11pm

How to Reach Us

CHOOSE YOUR CHANNEL

Fastest Response

In-App Support

The fastest way to get help. Tap "Support" in the MyKabbi app and chat directly with our Belfast-based team.

Average response: under 5 minutes
Open in App

Email Us

For non-urgent queries, account issues, or detailed complaints. We respond to all emails within one business day.

Response within 1 business day
hello@mykabbi.com
Drivers Only

Driver Support Line

Drivers with urgent operational queries can reach our dedicated driver support line during operating hours.

Mon–Sun, 7am–11pm
+44 28 9000 0000

What Do You Need Help With?

CONTACT BY TOPIC

General Passenger Support

  • Booking help
  • Payment queries
  • App issues
  • Account access
hello@mykabbi.com

Driver & Partner Enquiries

  • Driver registration
  • Payout queries
  • Document submission
  • Deactivation appeals
drivers@mykabbi.com

Lost Property

  • Item left in vehicle
  • Contact your driver
  • Arrange return collection
  • Escalate to support
hello@mykabbi.com

Press & Partnerships

  • Media enquiries
  • Corporate accounts
  • Partnership proposals
  • Advertising
press@mykabbi.com

Before You Contact Us

YOUR ANSWER MIGHT BE HERE

FIND US ON SOCIAL

Follow MyKabbi for service updates, promotions, and Belfast news.

Belfast, Northern Ireland